RETURN POLICY – We offer a 30 day money back guarantee on our headsets so that you can try them out in your own aircraft. A full refund less shipping charges will be issued on any CQ1 headset returned in as-new condition within 30 days of the invoice date. Your refund will be issued after we receive the merchandise and verify its condition.

SHIPPING – Your order is generally shipped within 1-2 business days via USPS priority mail for US domestic orders.  We’re happy to coordinate the preferred shipping method for overseas orders, however, with the current USPS package services delays for overseas the webstore prices reflect shipping via DHL.  Delivery times are generally about 8 business days, but that will vary.

We understand that an in the ear headset may not be for everybody, but you may never know if you don’t give it a try.